FAQs

 

AlumiConn®

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To install AlumiConn using the UL approved installation method, a torque screwdriver with a #5 slotted bit should be used. King Innovation does not sell these tools, but below please find some recommended items:

CDI 401SM Torque 1/4" Female Hex Drive

Klein Tools Torque Screwdriver

Wiha Tools Torque Screwdriver (Model #28504)

If you have any additional questions, please do not hesitate to contact Customer Service.

Company/General

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King Innovation sells through distribution. If you are a reseller or are already set up as a distributor of King Innovation products, we accept orders via email ([email protected]) or fax (262) 649-7178. If you are interested in ordering via EDI, please contact customer service for additional information. King Innovation Customer Service now operates out of our corporate headquarters -- ECM Industries. 

You may contact us with questions at (800) 624-4320 or at [email protected]

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Company hours are Mon.-Fri. 8:00am–4:00pm CST.
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Please contact customer service for information regarding local Sales Representatives.
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Please contact the Sales Manager for your area for more information on becoming a King Innovation distributor:

Western Region US: Doug Schutt, [email protected]

Central Region US: Paul James, (636) 519-5400 ext. 468, [email protected]

Eastern Region US: Nate Burns, (636) 519-5400 ext. 467, [email protected]

International: Nate Burns, (636) 519-5400 ext. 467, [email protected]

If you are not sure who of the above individuals to contact, please contact customer service and they will be happy to get you in touch with the appropriate sales manager.

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Unfortunately, we only sell through distribution and cannot sell directly to contractors or DIY. Please visit our Where to Buy page to locate a distributor near you.
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Please contact customer service for additional information as to which connector is best for you. Please have the answers to the following questions ready:

  • What is your application?
  • Do you require a waterproof connector?
  • What size/type of wire are you using?

DryConn® Waterproof Wire Connectors

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The DryConn Black Series wire connectors are approved for 600V.
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Yes, the DryConn Black Series and Aqua Series Wire Connectors are UL Listed.
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DryConn® waterproof wire connectors are approved for temporary submersion. This means they may be submersed under water, but are not approved for applications where they will be permanently submersed.

Merchandising/POP Display Items

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You may put merchandising items on any order along with your products or as an order by itself. Merchandising SKU numbers begin with RET and can be found in the Product Guide and Price List.
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We are open and excited to hear your ideas! All specific requests for POP/display items will be reviewed on a case by case basis. Please contact your Sales Manager to discuss your idea. If you are not sure who your King Innovation Sales Manager is, please contact Customer Service